- There are 3 types of items Freedom Look sells, and all 3 have slightly different Refund Policies:
- Retail Items: These have a 30-day refund guarantee. If you don't like the item or it is defective, we will either replace it at no cost to you, or you can send it back to us for a refund. Shipping cost is deducted.
- Shirts: These have a full 30-day refund guarantee. If item is defective, we will replace it at no cost to you. You CANNOT return shirts unless they are defective. For size exchanges please read below.
- Free Promotional Items: Due to the nature of these free promotional items, there is no refund applicable because you are not paying for the item. You pay for shipping, but that cost is not refundable because it goes towards actually shipping the item.
- Print on Demand: For these type of products we don't accept any returns. It includes sweatshirts, car seat covers, shoes, boots, or any other print on demand product.
- For all applicable returns, please send to:
13820 NE Airport Way
Portland, OR, 97251